At Clarke and Co Hair, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website.
Information We Collect
We may collect personal information when you interact with our website, including when you:
- Book an appointment online
- Submit a contact form
- Join our email or VIP list
- Apply for employment through our website
- Browse our website
The types of information we may collect include:
- Name
- Email address
- Phone number
- Appointment details
- Any information you voluntarily submit through forms
- Technical information such as IP address, browser type, and website usage data
How We Use Your Information
We use the information collected to:
- Schedule and manage salon appointments
- Respond to enquiries and customer service requests
- Send booking confirmations and reminders
- Provide updates, promotions, or marketing communications (if you have opted in)
- Improve our website, services, and client experience
- Process employment applications
Third-Party Services
Our website may use trusted third-party services to help operate our website and business, including:
- Online booking systems
- Email marketing platforms
- Website analytics services such as Google Analytics
These providers may collect and store information according to their own privacy policies. We recommend reviewing their policies for further details.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies are small files stored on your device that allow the website to recognise your browser and remember certain information.
We may use cookies to:
- Understand how visitors interact with our website
- Analyse website traffic and usage patterns
- Improve website performance and functionality
- Personalise content and user experience
Some cookies may be set by third-party services integrated into our website, such as analytics providers or embedded content.
You can choose to disable cookies through your web browser settings. However, doing so may affect the functionality of some parts of the website.
Marketing Communications
If you subscribe to our mailing list or provide your email address, we may send you:
- Salon updates
- Promotions or special offers
- Event invitations
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email.
How We Protect Your Information
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
Your information may only be shared when necessary to:
- Provide services (such as booking platforms)
- Comply with legal obligations
- Protect the rights and safety of our business or clients
Access and Updates to Your Information
You may request access to the personal information we hold about you or request corrections if the information is inaccurate.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page.
Your Acceptance Of These Terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Clarke and Co Hair
45 Wyong Street
Keilor East VIC 3033
Phone: (03) 9331 6330
Website: https://clarkeandcohair.com
Last Revised: 27.03.2026